Eleni Tsaousis:

“Elena has implemented our red zone and green zones, we’ve got our PPE room with all our containers ready to go. We appreciate Elena has given to achieve this.
If that time comes, each room has got a laminated copy of our residents’ primary needs  and their photos.”

Elena Bendrycheva:

“Eleni was one of the first to volunteer to test our residents who showed COVID-19 symptoms (thankfully none were positive). She donned the PPE and was in there without fear.”

“We as employees have to do whatever we can to be healthy and safe, so we can help and care for our elderly.

We have to be vigilant, so only go out for the essentials, work and supermarket shopping.”

“ The activity program is even more important these days because visitation by their loved ones is restricted. For me the personal needs of the residents aren’t just about physical health, but emotional and spiritual wellbeing.”

“We coordinate care to the elderly so they can remain at home, whether it be helping with cooking, cleaning or medical appointments.”

“Many are quite lonely at the moment, so even just talking to us and seeing the carers come in every day is making a huge difference in their lives.”

“It’s super important that we can speak to them in Greek because they feel a sense of ease, that they are going to be understood and we can relate to their issues.”

“I want to provide reassurance and laughter during these hard times. I want every visitor leaving the facility with the feeling that staff and management are doing everything to keep us all safe and happy.

Personally I encourage us all to work together, and praise the team for doing that bit extra. Oh and make them laugh, this includes the consumers and family members. ”

Our staff have shown great bravery and leadership following a positive staff and resident COVID-19 case at St Albans. They have donned their PPE armour every day and gone in to help our most vulnerable.

They are keeping the lines of communication open for the family members. They are working through one of the most  challenging periods in aged care – but they still show up every day with a smile underneath their mask to help boost morale.

“During this pandemic we are all having hard times, but especially our most vulnerable elders.

This is why Fronditha Care has trained us well to serve our clients. We want to see them happy and healthy. ”

“I came from childcare, a very different area of expertise. But the desire to help is hugely important to me.

Our elders are more vulnerable now because they don’t have the regular contact with their loved ones like they used to. It’s been hard on them. You see that they look forward to seeing you every week and they’re so welcoming that you just want to bring them joy. ”

“It’s a challenging time. It’s been a little bit scary for me. But because Fronditha Care has strong policies and procedures, I feel safe coming to work.”