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  • English
  • About
    • The Difference
    • Our Values
    • History
    • CEO’s Welcome
    • Governance
      • BOD
      • Executive Management Team
      • Organisational Chart
      • Strategic Plan
      • Membership
      • Research & Community Engagement
      • Constitution
      • Financial Statements
    • Corporate Overview
    • Industry Accolades
  • Residential Services
    • Residential Facilities
    • Independent Living Units
    • Fees & Charges
    • FAQ’s
  • Community Services
    • Home Care Packages
    • Access and support program
    • Domestic Assistance
    • Social Support Groups
    • Volunteer Program
    • Brokerage
    • FAQs
  • HR / Careers
    • Current Vacancies
    • Why work for Fronditha Care
    • FC Education Series
      • Open Disclosure Awareness
    • Staff awards
  • News & Events
    • Lives to be Celebrated
    • Aged Care Employee Day 2020
    • Fronditha Care’s Female Trailblazers
    • Publications
      • Newsletters
      • Annual Reports
      • FC Community Publications
      • Other Publications
    • News and Media
      • COVID-19
      • 3XY Program
      • SBS Podcasts
      • Media Releases/ Announcements
      • Videos
    • Events
  • Donate
    • Donate now
    • Why Support Fronditha Care?
    • Make a Bequest
    • Memorial Donations
    • Fundraising
    • Our Partners
  • Volunteer
    • National Volunteer Week
    • Become a Volunteer
    • Volunteer Stories
    • Industry & Community Awards
    • Volunteer Recognition
  • Get in touch
  • English

Open Disclosure Campaign

Week 1 – Introduction to Open Disclosure: the Four Principles
Week 2 – Identify when things go wrong
Week 3 – Address immediate needs and provide support
Week 4 – Acknowledge and Apologise or Express Regret
Week 5 – Find out and explain what happened
Week 6 – Learn from the experiences and make improvements

Episode 1- What is Open Disclosure?

https://frondithacare.org.au/wp-content/uploads/2021/02/Open-Disclosure-Episode-1-for-review.mp3

Episode 2- What happens when things go wrong?

https://frondithacare.org.au/wp-content/uploads/2021/02/Open-Disclosure-Episode-2-for-review.mp3

Episode 3- How does Fronditha Care practice Open Disclosure?

https://frondithacare.org.au/wp-content/uploads/2021/02/Open-Disclosure-Episode-3-for-review.mp3

Contact

Support Hub
16 Anzed Court,
Mulgrave, VIC 3170

Phone: (03) 9552 4100
Email: info@fronditha.org

Quick links

>ACSA
>LASA
>Dementia Australia
>My Aged Care
> ECCV

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