
December 7, 2020
In
Week 6 – Learn from the experiences and make improvements
Week 6 – Learn from the experiences and make improvements
The final topic in our 6-week Open Disclosure Awareness campaign draws our attention to Element 5 – Learn from the experiences and make improvements.
This highlights how Open Disclosure can be used in a positive way to engage with consumers, improve service delivery and enhance safe and quality care outcomes.
What we do at Fronditha Care:
- We are keen to learn from experiences and see Open Disclosure as an opportunity
- We actively look for things we can improve
- We respond when things are identified
- We look to our consumers and staff to share their ideas about how we can do better
- We have a robust and documented continuous improvement process
- We go back and check that what we have implemented is working
- We are committed to providing safe and quality care
Click here to find out more.
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